CASE STUDY: MCDONALDS

Industry: Quick Service Restaurants

Challenge: Focusing on the core

Unravelling the complexity of people

Unpacking the intricate relationship between the ‘icons’ of McDonalds, with their high consumer regard and emotional connections…

and the trial and adoption of new menu items, amongst an explosion of new food choices.

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Solving problems

By redefining the contribution,  personality and defining characteristics of each iconic McDonalds burger, and its role on the menu.

Creating opportunities

By giving people a voice in the decisions that affect them, we create more opportunities with ‘win-win’ outcomes.

Delivering more relevant and appealing products, services and programs.

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